Privacy Policy
Lake Whitney Veterans Center of Resources
Website: www.veteranscenterofresources.org
Effective Date: September 3, 2026
Lake Whitney Veterans Center of Resources (“VCR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains what information we may collect through our website, how we may use that information, when we may share it, and the choices you have regarding your information.
By using www.veteranscenterofresources.org, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
• Name
• Email address
• Telephone number
• Mailing or other contact information
• Information submitted through contact or assistance request forms
• Volunteer information
• Donation information
• Event or vendor registration information
• Information you voluntarily provide about your circumstances or the type of assistance you are seeking
• Communications you send to us
We only request information that we believe is reasonably necessary to communicate with you, respond to requests, provide or coordinate services, administer our programs, or operate our organization.
2. Information About Veterans and Assistance Requests
Lake Whitney Veterans Center of Resources may receive information from individuals seeking assistance with matters such as:
• Emergency or temporary housing
• Homelessness
- Transportation
• VA appointments
• Food and essential needs
• Clothing
• Referrals to community resources
• Veterans’ benefits and other resources
• Other emergency or supportive services
Please do not submit highly sensitive information through a website form unless it is specifically requested.
Information you provide may be used to understand your request, determine whether we may be able to assist, communicate with you, coordinate resources, and connect you with appropriate organizations or agencies.
3. Donations
If you make a donation through our website or through a third-party payment provider, payment information may be collected and processed by that provider.
Lake Whitney Veterans Center of Resources generally does not need to receive or store your complete credit card, debit card, or bank account information.
Third-party payment processors may have their own privacy policies and terms governing their collection and use of information.
4. How We Use Information
We may use information you provide to:
• Respond to questions and requests
• Provide or coordinate veteran and community assistance
• Communicate regarding services or programs
• Process donations or registrations - Coordinate volunteers
• Arrange or coordinate transportation and other support
• Maintain organizational records
• Improve our programs and website
• Communicate about events, activities, fundraisers, or volunteer opportunities
• Meet legal, accounting, reporting, or administrative requirements
• Protect the safety and security of our organization and the people we serve
We do not sell your personal information.
5. Sharing Information
We may share information when reasonably necessary to provide assistance or operate our programs.
For example, with appropriate circumstances and, when applicable, your permission, information may be shared with:
• Government agencies
• Veterans service organizations
• Housing providers
• Transportation providers or volunteers
• Healthcare-related organizations when appropriate
• Community organizations
• Emergency assistance providers
• Other organizations that may be able to provide requested assistance
We may also disclose information when required by law, court order, legal process, or when reasonably necessary to protect someone’s safety or rights.
We do not sell or rent personal information to third parties.
6. Volunteers and Drivers
Individuals who volunteer with Lake Whitney Veterans Center of Resources may be asked to provide information necessary to coordinate volunteer activities.
Volunteers or drivers may receive limited information necessary to perform an assigned service. They are expected to treat information concerning the people we serve with respect and confidentiality.
7. Website Analytics and Cookies
Our website or third-party services used with our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website traffic, improve the website, and provide requested functionality.
These technologies may collect information such as:
• IP address
• Browser type
• Device information
• Pages visited
• Approximate geographic information
• Date and time of visits
• Referring website
You may be able to control cookies through your browser settings. Disabling cookies may affect some website functionality.
8. Third-Party Websites
Our website may contain links to websites operated by other organizations, including government agencies, veterans’ organizations, community partners, donation providers, or other service providers.
Once you leave our website, the privacy practices of the third-party website will apply.
Lake Whitney Veterans Center of Resources is not responsible for the privacy practices, content, security, or policies of third-party websites.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.
10. Security
We take reasonable administrative, technical, and organizational measures to protect information provided to us.
However, no website, electronic transmission, database, or method of storage can be guaranteed to be completely secure.
You should avoid submitting unnecessary sensitive information through ordinary email or website forms.
11. How Long We Keep Information
We may retain information for as long as reasonably necessary to provide services, maintain organizational records, document donations or assistance, comply with legal or accounting requirements, resolve disputes, and protect our organization and the people we serve.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Your Choices
You may contact us to:
• Ask what personal information you have provided to us
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Ask questions about how your information is used
• Request that we stop sending certain communications
Some information may need to be retained when required for legal, accounting, safety, or organizational purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or how Lake Whitney Veterans Center of Resources handles information, please contact us.
Lake Whitney Veterans Center of Resources
P.O. Box 443 Whitney, Texas 76692
254-266-5493
Email: vcrwhitneytx@gmail.com
Website: www.veteranscenterofresources.org
We appreciate your trust and are committed to treating the people we serve, our volunteers, donors, and supporters with dignity, respect, and care.